About us

Sostanza S.r.l. is a software company that designs and creates solutions for digital communication and sharing of information in real time, thanks to web technologies.

Alessandro La Ciura

System & Project Analyst|Founder of Chatexpert - the first chat service provider in Italy - and of Sostanza s.r.l.
He has a talent for: identifying the right methodological and logic procedure to handle any project and ensure complete counseling.
and for: winning at foosball.

Giovanni Levati

Sales Manager|Working with Sostanza since 2012.
He has a talent for: demonstrating that LiveHelp® the best chat solution and "pampering" customers before and after purchase.
And for: dispensing smiles to everyone.

Valentina Trevaini

Sales & Project Manager|Co-founder of Sostanza s.r.l.
She has a talent for: interpreting customers' needs and the actual goals of the projects from beginning to end, making sure that they are carried out.
And for: keeping alive the plants of the office.

Federica Miglioli

Creative & Web developer|Working with Sostanza since 2003.
She has a talent for: creating, designing and developing the graphic layout of LiveHelp®, the backoffice and the agent's dashboard.
And for: eating tons of candies without getting fat!

Andrea Benti

Technical Developer|Working with Sostanza since 2009.
He has a talent for : developing, implementing, integrating, testing the software.
And for: being an Atalanta Football Club supporter!

Floriana Cantarella

LiveHelp product manager|Working with Sostanza since 2010.
She has a talent for: taking care of LiveHelp accounts, from setup to fine tuning.
And for: collecting supermarkets points.